Frequently Asked Questions
Answers to the most common patient questions about
Physical Therapy and our process.
Your Physical Therapist’s Approach
One of the hallmarks of South Orange Rehabilitation & Wellness is the hands-on approach to working with clients. Typically, you will work with the same physical therapist throughout the duration of your treatment. Our therapists utilize a combination of strategies to help each patient reach all treatment goals, including video analysis of progress and suggested exercises to work on at home.
Unlike other physical therapy offices, our therapists work directly with patients (as opposed to relying on exercise machinery to do the work). South Orange Rehabilitation & Wellness believes that your road to recovery involves more than rehabilitating the precise orthopedic issue, but that holistic care will bring about faster healing and help prevent painful recurrence of issues in the future.
DO YOU HELP WITH WORKERS COMPENSATION?
In New Jersey, employers have the right to direct patient care for workers’ compensation injuries. That means that although you may have a preferred provider, your Employer must first give their approval which is done in conjunction with the physician. Workers compensation insurance typically covers the full amount of physical therapy and the patient is usually not responsible for charges.
WHEN WILL MY PAIN GO AWAY?
Together with our Doctors and active involvement of our patients, you will attain the best results in the shortest amount of time. We encourage our patients to engaged in the process of their health and wellness.
CAN THE DOCTOR HELP ME WITH MY PROBLEM?
Our doctors are well-versed in treating many conditions and will provide you with hands-on, individualized care tailored to your condition and problem.
DO I NEED TO SCHEDULE APPOINTMENTS IN ADVANCE?
We schedule all our patients for multiple appointments to allow time for you to receive personalized care. We recommend scheduling in advance in order to receive your preferred time and date that better suits you.
WILL I HAVE THE SAME DOCTOR EACH TIME?
You will be assigned a primary doctor to care for you. We have other qualified doctors who will be familiar with your case as well so that your care is not interrupted.
HOW LONG WILL THE THERAPY SESSION TAKE?
New patient evaluations average from thirty minutes to forty-five minutes depending on the extent of involvement. We recommend arriving 10-15 minutes before your scheduled appointments to complete intake paperwork so your Doctor can be familiar with your condition. Regularly scheduled sessions range from thirty minutes to an hour.
DO YOU TAKE MY INSURANCE?
We work with most insurances. If you have benefits available, we will utilize them. We will check your insurance benefits once you provide us with your information and let you know the options available.
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Office Hours
| Monday | 8:00 AM — 7:00 PM |
| Tuesday | 2:00 PM — 7:00 PM |
| Wednesday | 8:00 AM — 7:00 PM |
| Thursday | 8:00 AM — 7:00 PM |
| Friday | 8:00 AM — 4:00 PM |
| Saturday | 8:00 AM — 1:00 PM |
| Sunday | Closed |